TAGAYTAY RIDGE TOUR - This is a really fantastic tour, see the Tagaytay Countryside and the Taal Volcano: BOOK ONLINE TODAY!!

INTRAMUROS CITY TOUR - Our most popular Manila Tour, FULL DAY see some of Manila's most historic attractions: BOOK ONLINE!!

CHINATOWN TOUR - See the largest Chinatown in the world, offering a wonderful and historic tour: BOOK ONLINE!!

Terms and Conditions

All bookings made through, “WOW Philippines Travel Agency, Inc.” / ManilaCityTour.com will be governed by and subject to the Terms and Conditions set forth below.

Updated 02/ 02 / 2012

 

Tour Pricing

1.    All tour package rates are subject to change without notice.

2.    Tips and gratuities are not included with the tour package pricing.

3.    Your personal items and luggage if stolen are not covered by our insurance.

4.    If it is not listed in the tour description you may assume it is not included.

 

Tour Payments

If you are making your payment using your credit card or using PayPal, you must be the authorized account holder and user, and present identification upon making your payment. If you are not the account holder, we cannot accept your payment, this policy is set by our credit card processing companies.

1.    All tour packages must be pre-paid in full prior to a confirmed tour.

2.    We accept Visa, MasterCard, American Express, PayPal and Debit Cards.

3.    Manila City Tour payments are listed as “WOW Philippines Travel Agency, Inc.

4.    All tour payments are processed in US dollars, current conversion will apply.

 

Tour Voucher

1.     Once full payment is received a confirmation voucher is sent to your email.

2.     You must present your tour voucher to our tour agency upon arrival.

3.     If you lose your city tour voucher, you will be assessed php100 per person.

4.     Once you receive your tour voucher, “read it carefully” and inform us immediately of any wrong information or mistake in the tour itinerary. If your tour voucher is incorrect you must notify us by email, live chat or chat within 72 hours of tour departure.

 

Cancelation and Refund Procedure

Cancelling a tour package or car hire without due notice as describe below is subject to a 100% cancelation fee.

 

1.    Cancelation within 30 calendar days of your tour date – 100% refund to client.

2.    Cancelation within 15 calendar days of your tour date – 50% refund to client.

3.    Cancelation within 14 calendar days of your tour date – NO REFUND to client.

 

No Show Policy

If you, the guest are not at the designated place of pick-up for your tour or car hire at the scheduled time, this is considered a NO-SHOW and NO-REFUND will be given. 

Our vehicle and driver cannot wait for any guest beyond 10 minutes of the scheduled tour pick-up time, as we may have other guest and we cannot hold up the tour. 

SPECIAL NOTE: Our vehicle will only wait for a Maximum of 10 minutes.

 

Disclaimer & Limitation of Liability

WOW Philippines Travel Agency, Inc. / ManilaCityTour.com acts only as an agent for our travel and tour guest in all functions pertaining to tours, attractions, hotel reservations, accommodations, restaurants, meals, sightseeing tours, transportation and other services of whatever nature and assumes no liability in part or in whole for injury, loss, damage, accidents, delays, or inconveniences which may occur either by reason of defect, or as acts of government or other civil authorities (war, civil disturbances, strikes, etc.) or from any cause beyond the control of WOW Philippines Travel Agency, Inc. / ManilaCityTour.com.

  • WOW Philippines Travel Agency, Inc. / ManilaCityTour.com and our suppliers reserve the right to vary itineraries in order to improve each tour, for our tour guest enjoyment and advantage.
     
  • WOW Philippines Travel Agency, Inc. / ManilaCityTour.com reserve the right to cancel or reschedule any tour or it’s departure in accordance with operation requirements.
     
  • We as a company reserve the right to cancel you booking at anytime for being rude, threatening our agents, cursing at our agents or acting in any way that can be deemed unprofessional.

 

Smoking Restrictions

1.    No Smoking Allowed in any of our vans or cars

2.    Many of the places we tour do not allow smoking, please adhere to local policy.

3.    Please Smoke Only in Designated Areas.

 

Alcohol & Drug Restrictions

1.    No Open Alcohol Container Allowed in Any of Our Vehicles at Anytime.

2.    No Consuming of Alcohol on Any Tour Location.

3.    If any guest is found to be under the influence of alcohol and becomes an issue with other guest, that guest tour will be terminated and NO-Refund will be given.

4.    Any guest found to have in their possession any form of illegal drugs, your tour will be canceled and No-Refund will be given.

 

Luggage Allowance

1.    Only One (1) Small Carryon Bag per Person Will Be Allowed in the Van or Car during Tours. 

 

Back to Manila Tour

ATTENTION GUEST

Manila City Attractions CLOSED on Mondays.

  • Rizal Shrine Museum.
  • Bahay Tsinoy (Chinese Museum)
  • Casa Manila
  • Light & Sound Museum
  • Nielsons Tower

All tours must be paid for in full, at least 24 hours in advance of tour departure date to be confirmed with guranteed seating.

 

Thanks,

ManilaCityTour.com

 

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